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    Paradigm Family

WHY PARADIGM?

Our group of real estate developers in Mumbai is an eclectic mix of diversified yet aligned individuals focused on creating marvels, which are based on utilitarian concepts and designs, which are a beautiful interplay of curvilinear detailing and straight-line architecture. Paradigm Realty encompasses trust, transparency and honouring commitment as its ethos and pillars.

Careers

Available Positions

  • Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
  • Deliver sales numbers as per business plan, both in terms of sourcing and closing.
  • Ensure completion of sales targets on a consistent basis through the year
  • Ensure cross-selling to enhance sales value productivity with existing customers
  • In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
  • Play a key role during various stages of customer engagement till delivery and provide support for query resolution
  • Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
  • Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.
  • Support peer teams for effective deal closure, ensuring required documents
  • Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service
  • Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head
  • Maintain through adherence to CRM / LMS and lead tracking mechanisms as required
  • Management of customer loyalty program efforts determines program criteria and targeting guidelines.
  • Manage relationships with existing customers by inviting them for the events and enroll them in various alliance program to regularly remain in touch with them.
  • Inform customers about the existing project and ask for references through regular mailers
  • Work with Marketing and other Sales departments to drive delivery of program details and benefits to customers.
  • Meet customer through the events and program and get insights about existing projects and their interest for further investment.

Additional Skills 

  • Ability to work independently combined with excellent interpersonal skills
  • Strong sales, negotiation and communication skills
  • Team Management
  • Decision Maker
  • Ability to travel as necessary
  • Should know any Lead management/CRM software
  • Experience: 3 - 6 years.
  • Industry: Real Estate / Property Employment
  • Type: Permanent Job, Full Time
  • Education: Graduate/Post Graduate
  • Location: Mumbai.
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  • Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
  • Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plan
  • Creating innovative marketing campaign to generate better traction for project and brand
  • Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.
  • Evaluating competitors Marketing strategies and adopt best practices
  • Lead the execution of marketing plans from start to finish, driving collaboration with the stakeholders and leveraging the relevant marketing channel
  • Evaluate the impact of marketing programs in achieving their stated objectives, including impact on lead flow, LTV, retention, plan and execute ATL/BTL plan
  • Partner with creative teams, other internal stakeholders, and external agencies and vendors
  • Work with the other marketing teams, other internal stakeholders, and external agencies and vendors
  • Collecting and Evaluating customer feedback data day to day
  • Generate marketing report, analysis report, customer trend etc
  • Works with marketing staff to develop detailed marketing plans for all media channels and sales teams
  • Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
  • Communicates with various media buyers, advertising agencies, printers, and other services to help marketing plans execute most efficiently
  • Works within the department budget to develop cost-effective marketing plans for each product or service
  • Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives on timely basis
  • Creating strategies to increase online traffic to the organisations website
  • Tracking the conversions and improving the percentages and numbers

Additional Skills

 
  • Ability to think creatively and innovatively
  • Exposure to different marketing channel
  • Analytical skills to forecast and identify trends and challenges
  • Experience building complex marketing programs and reporting on the results
  • Strong project management skills
  • Strong problem-solving ability, including metrics-driven thinking
  • Excellent communication skills
  • Ability to travel as necessary

Experience: 3 - 6 years.
Industry: Real Estate / Property Employment
Type: Permanent Job, Full Time
Education: Graduate/Post Graduate
Location: Mumbai.

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  • Collection and Documentation: Documents such as Welcome letter, Demand Letter, Allotment letter, Reminders, Cost sheet, Receipts, MOFA, Agreements Etc.
  • Follow up for payment through Reminder letters, Verbal communication and Emails.
  • Facilitate in timely execution and Registration process.
  • Facilitate in handing over possession of flat to the buyers and the necessary documentation.
  • Carrying out the process for society formation and handover in coordination with the liasoning department.
  • Cross check sale deed agreement before registration.
  • Effective customer relationship management post- sales.
  • Prepare debtors reconciliation. Interest calculation for delay payments and collection from customer.
  • Responsible for all the consumer touch points, from the time of sale to the handover of the residence, for the project(s) assigned.
  • Ensuring quality of customer interactions through monitoring of relevant matrix’s.
  • Ensuring high standards of service delivery & query resolution within specified TATs.
  • Social Media tracking for complaints and ensure effective resolution.
  • Periodically publish information on successful events, highlight positive customer experience and citizen's positive comments on social media pages.
  • Maintain healthy Csat metrics including post-possession Csat =>3 (on a scale of 0-5); possessions / KHO effectiveness CSat => 4.5.
  • Ensure 100% compliance in KYC.

Experience: 3 - 6 years. Industry: Real Estate / Property Employment Type: Permanent Job, Full Time Education: Graduate/Post Graduate Location: Mumbai.

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