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Guest Relation Executive

Greeting guests: Welcoming guests during check-in and providing a farewell at check-out

Full TimeMumbai2-5 Years
Job Description

Posted on:

About the company :Paradigm Realty is an organization spearheaded with credible experience of delivering cutting edge in the Real Estate industry of Mumbai, by employing global contemporary techniques, ensuring quality standards and timely delivery of the products. We focus majorly onto areas of Western Suburbs of Mumbai.

Our mission as niche property developer is to deliver Avant- Grande homes, which becomes a sojourn of solicitude in multitude city

Key Highlights of the company

Paradigm family strength of 275 members
5 On-going projects and 9 delivered with OC
2500+ homes constructed
5M Sq ft of project area acquired

Job Description:

Greeting guests: Welcoming guests during check-in and providing a farewell at check-out 
Handling complaints: Addressing guest complaints and concerns in a timely manner 
Providing information: Offering information about the property, area, and amenities 
Recommending activities: Offering recommendations for local attractions, dining, and activities 
Arranging transportation: Arranging transportation and bookings 
Coordinating housekeeping: Working with housekeeping to clear rooms 
Collecting feedback: Gathering feedback from guests about their likes and dislikes 
Maintaining guest folios: Keeping track of guest folios and noting their likes and dislikes 
Maintaining grooming standards: Meeting the hotel's staff grooming and hygiene standards