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CRM - Executive / Assistant Manager

Building and maintaining relationships with clients, and escalating and resolving their concerns

Full TimeMumbai8+ Years
Job Description

Posted on:

About the company

Paradigm Realty is an organization spearheaded with credible experience of delivering cutting edge in the Real Estate industry of Mumbai, by employing global contemporary techniques, ensuring quality standards and timely delivery of the products. We focus majorly onto areas of Western Suburbs of Mumbai.

Our mission as niche property developer is to deliver Avant- Grande homes, which becomes a sojourn of solicitude in multitude city

Key Highlights of the company

Paradigm family strength of 275 members
5 On-going projects and 9 delivered with OC
2500+ homes constructed
5M Sq ft of project area acquired
Job Description

Managing client relationships
Building and maintaining relationships with clients, and escalating and resolving their concerns
Tracking and updating data
Recording, updating, and following up on CRM database information, and ensuring data is accurate and not duplicated
Managing leads
Tracking opportunities' progress, initiating outbound calls to leads, and managing leads
Coordinating with internal departments
Coordinating with sales and marketing teams, and other internal departments to ensure business needs are met
Preparing reports
Generating reports on customer interactions, payment collections, and CRM department performance
Ensuring compliance
Ensuring compliance with legal and regulatory requirements in the real estate industry
Managing documentation
Managing and overseeing the documentation process for property sales, leases, and registrations
Facilitating loan procedures
Facilitating the loan application process for customers seeking financing for property purchases
Training new users
Introducing, educating, and training new users on using the system
Maintaining business relationships
Maintaining excellent business relationships with related departments' members